The Kumaun Haat takes your privacy seriously. This Privacy Policy explains what information we collect, how we use it, how we share it, and how we protect your information when you use our website and services.
Your Information
We may use the information we collect to:
- Process and fulfill your orders.
- Confirm orders and coordinate payment through WhatsApp.
- Arrange delivery of your products.
- Provide customer support and respond to your queries.
- Send order confirmations, delivery updates, and other service-related communications.
- Send promotional offers, newsletters, and marketing communications if you have subscribed or provided consent where required.
- Improve our website, products, services, and overall customer experience.
- Prevent fraud, misuse, or unauthorized activity.
Payment and WhatsApp
Currently, The Kumaun Haat facilitates payment communication through WhatsApp.
When you proceed to checkout, you may be redirected to WhatsApp to communicate with us regarding your order and payment. You may be asked to provide payment-related information or proof of payment through WhatsApp.
Please note that WhatsApp is a third-party communication platform and its use is also subject to WhatsApp’s own terms and privacy policy.
We do not store complete debit card, credit card, banking passwords, UPI PINs, or other sensitive banking credentials on our website.
Important: We will never ask you to share your UPI PIN, OTP, CVV, banking password, or other confidential banking credentials with us.
Data Sharing
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to provide our services, including:
- Courier and logistics partners for order delivery.
- WhatsApp for communication regarding orders and payments.
- Email or SMS service providers for order updates and other communications, where applicable.
- Other service providers who assist us in operating and improving our website and services.
Cookies
Our website may use cookies and similar technologies to provide a better browsing experience.
Cookies may be used to remember shopping cart items, understand website usage, analyze traffic, and improve our services.
You can disable or manage cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Data Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online is completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.
Your Rights
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and legal requirements.
For privacy-related requests, please contact us at contact@thekumaunhaat.com.
Third-Party Links
Our website may contain links to third-party websites or services, including social media platforms and other external websites.
We are not responsible for the privacy practices, content, or security of these third-party websites. We recommend reviewing their respective privacy policies before providing them with any personal information.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable legal requirements.
Any significant changes will be posted on this page. We encourage you to review this Privacy Policy periodically for the latest information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Email: contact@thekumaunhaat.com
WhatsApp: +91 97209 39332
Website: The Kumaun Haat