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Terms & Conditions

By accessing or using The Kumaun Haat website, you agree to be bound by the following Terms & Conditions. Please read these terms carefully before using our website or placing an order.

General

  • This website is operated by The Kumaun Haat.
  • By using this website, you confirm that you are 18 years of age or older, or that you are using the website under the supervision of a parent or legal guardian.
  • You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.

Products & Pricing

  • We make reasonable efforts to ensure the authenticity and quality of our products. However, natural, handmade, and handcrafted products may have slight variations in color, texture, size, appearance, shape, or finish.
  • Product images displayed on the website are for illustrative and representational purposes only. The actual product may vary slightly from the product shown in the images due to photography, lighting, screen/display settings, product batches, natural variations, or handmade production.
  • The color of a product may appear slightly different on your device depending on your screen brightness, display settings, and other technical factors.
  • For natural and handcrafted products, minor differences in appearance, color, texture, pattern, or size may occur. Such variations may not be considered defects.
  • Product prices displayed on the website are subject to change without prior notice.
  • We reserve the right to correct pricing errors or inaccuracies if they occur.
  • Product availability and stock are subject to change without prior notice.

Orders

  • Placing an order does not guarantee that the product will be available for fulfillment. If a product becomes unavailable due to stock issues, we will inform you and provide an appropriate resolution, including a refund where applicable.
  • We reserve the right to cancel, refuse, or limit any order at our discretion, including in cases involving suspected fraud, suspicious activity, incorrect pricing, product availability issues, or other circumstances that may affect the fulfillment of the order.
  • Once an order is placed, you are responsible for providing accurate and complete delivery and contact information.

Payments

  • Currently, payment for orders is coordinated through WhatsApp.
  • During checkout, you may be redirected to WhatsApp to confirm your order and receive payment instructions.
  • Applicable payment and shipping details will be communicated to you before the order is finalized or dispatched.
  • We will never ask you to share your UPI PIN, OTP, CVV, card PIN, banking password, or other confidential banking credentials with us.
  • By proceeding with an order, you agree to provide accurate information required for order confirmation and payment processing.

Shipping

  • Shipping charges may vary depending on the delivery location, pincode, order weight, package size, and available courier service.
  • Applicable shipping charges will be confirmed based on the order and delivery location before the order is finalized or dispatched.
  • Delivery timelines are estimates and may be affected by weather, courier delays, remote locations, public holidays, or other circumstances beyond our control.

Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Please review our Return & Refund Policy before placing an order to understand the applicable return period, eligibility requirements, and refund process.

Intellectual Property

All content available on the The Kumaun Haat website, including but not limited to text, product descriptions, images, photographs, logos, graphics, website design, and other materials, is owned by or licensed to The Kumaun Haat unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or use any website content for commercial purposes without our prior written permission.

Limitation of Liability

To the maximum extent permitted by applicable law, The Kumaun Haat shall not be liable for any indirect, incidental, special, consequential, or other damages arising from or related to the use of our website, products, or services.

We do not guarantee that the website will always be available, uninterrupted, error-free, or completely secure.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from or relating to these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the competent courts in India.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions from time to time.

Any changes will be posted on this page. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms & Conditions.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: contact@thekumaunhaat.com
WhatsApp: +91 97209 39332

Website: The Kumaun Haat

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